Hosting, domain and maintenance guides for running your website
Practical guides for owners running a live site: hosting, domains, business email, security, backups and what to do when the site goes down.
Keeping a website running
Launch day is the start of a website's working life, not the end of the project. After it goes live, someone has to renew the domain, keep the hosting paid and patched, make sure business email actually reaches inboxes, update WordPress and its plugins, keep backups that can be restored, and notice when something breaks. When nobody owns those jobs, small problems pile up quietly until the site stops loading on a Saturday night.
The guides in this section cover that infrastructure layer. They are written for hotel managers, clinic owners, shop owners and office managers in Bangkok who did not build the site themselves but now have to keep it healthy, or at least ask the right questions of whoever does.
What we do and do not offer here
To be clear from the start: we do not sell hosting or register domains as standalone products. The hosting guides are editorial, so they help you choose a provider and read its plan whoever you buy from. What we do offer is ongoing website maintenance after launch: updates, backups, fixes and small content changes on sites we look after. It is priced per site, and the maintenance pricing page explains how that quote is worked out.
If your problem is a slow site rather than a broken one, the fix usually sits in themes, images and scripts rather than the server alone. Our Core Web Vitals optimization work deals with that side.
Guides by topic
Every guide in this section is listed below. They fall into four groups, so start with the one that matches the job in front of you. For page speed, Search Console and analytics, see the separate SEO, speed and analytics guides; this section stays with the infrastructure underneath.
Hosting and domains
- How to choose web hosting in Thailand: shared, VPS and managed WordPress hosting, and what matters for a Thai audience.
- Picking a .com or .co.th name, and the documents a .co.th registration asks for.
- Whether server location affects rankings for Thai visitors.
- Moving on: switching hosts without downtime and transferring a domain to another registrar.
Business email
Email on your own domain looks more professional than a free address, but it only works if messages land in the inbox. Read about setting up email on your domain, then the SPF, DKIM and DMARC records that stop your quotes and booking confirmations going to spam.
Hosting, domains and maintenanceChoosing hosting services in Thailand: shared, cloud or managed
A plain buying guide to hosting services in Thailand: domain versus hosting, shared, VPS, cloud and managed WordPress, server location, email, backups, costs and moving hosts safely.
Hosting, domains and maintenanceWhat is website maintenance, and why is it important for a small business?
A plain definition of website maintenance, the tasks it covers, why skipping it costs enquiries and security, and how it differs from hosting and support.
Hosting, domains and maintenanceHosting with email or Google Workspace: choosing business email for your domain
Hosting mailboxes, Google Workspace or Microsoft 365: a neutral comparison for Bangkok businesses, with domain setup, offboarding and PDPA points.
Hosting, domains and maintenanceHow to choose a website domain name for a business in Thailand
How to choose a website domain in Thailand: naming rules that survive the phone test, .com or .co.th, SEO effects, real yearly costs and ownership.
Hosting, domains and maintenanceA website maintenance checklist you can follow week by week
A practical website maintenance checklist by week, month, quarter and year, with extra checks for online stores and Thai details such as PDPA and .th renewals.
Hosting, domains and maintenanceHow to set up a WordPress backup you can actually restore
A tool-neutral WordPress backup guide: what a full backup contains, where to store it, how often to run it, how to test a restore, and the PDPA angle.
Hosting, domains and maintenanceHow to move a website to a new host, step by step, without losing email or orders
A host-neutral order for moving a website to a new host without losing email or orders: inventory, backup, copy, private testing, MX records, DNS cutover, SSL and the checks after the switch.
Hosting, domains and maintenanceHow to transfer a domain without taking your website or email offline
A neutral guide to transferring a domain to a new registrar: how it differs from a DNS change or a hosting move, the locks and auth code, keeping email alive, .th domains, and getting a domain back from a former developer.
Hosting, domains and maintenanceA WordPress security checklist for business websites in Thailand
A WordPress security checklist for Thai businesses, grouped by layer: logins, updates, hosting, firewall, HTTPS, backups, monitoring and PDPA breach duties.
Hosting, domains and maintenanceHow to fix a hacked WordPress site without making it worse
A vendor-neutral order of work for a hacked WordPress site: contain, copy, find the entry point, clean files and database, request a Google review, check PDPA duties.
Hosting, domains and maintenanceDoes your website need an SSL certificate? HTTPS for business websites
A plain guide to SSL and HTTPS for Bangkok business websites: free vs paid certificates, redirects and HSTS, mixed content, renewals, PDPA and online store payments.
Hosting, domains and maintenanceThe .co.th domain registration process for Thai and foreign companies
A practical guide to .co.th domain registration for Thai and foreign companies: eligibility, documents, name matching rules, the approval steps, renewals and pairing with .com.
Hosting, domains and maintenanceWhy is my website down? An order of checks for business owners
A troubleshooting order for a website that is down: rule out your own connection, decode the error, then check domain, DNS, hosting, SSL and WordPress, and know what to send for help.
Hosting, domains and maintenanceDoes server location affect SEO when your customers are in Thailand?
Does hosting in the US, Singapore or Thailand change your Google rankings? What Google says, where latency really hurts Thai visitors, what a CDN fixes, and the PDPA rules on data abroad.
Hosting, domains and maintenanceSPF, DKIM and DMARC setup: getting your business email out of spam
A plain guide to SPF, DKIM and DMARC for small businesses: what each record does, sample values for Google Workspace and Microsoft 365, WordPress form mail, and the 2024 Gmail and Yahoo rules.
Hosting, domains and maintenanceWhat is a staging site, and how does it protect your live website?
What a staging site is, how it differs from live and from backups, how to keep it out of Google, and how to push changes without losing WooCommerce orders.
Security, backups and when the site is down
Outdated plugins and weak admin passwords are among the most common ways into a WordPress site. The WordPress security checklist covers logins, updates and user roles, and the plain guide to SSL and HTTPS explains the padlock visitors and browsers expect.
Backups are the safety net for everything else, and a backup you have never restored is only a hope. The backup and restore guide sets out what to save, where to keep copies and how often. If the worst has already happened, follow the step by step clean-up for a hacked site before you touch anything else.
Troubleshooting and routine care
- Checks to run when your website is down, in the order that finds the cause fastest: domain, DNS, hosting, then the site itself.
- What a staging site is and why changes should be tested there first.
- What maintenance involves, plus a weekly, monthly and yearly checklist you can hand to a staff member.
New to the site? Browse all our guides for planning, costs and platforms too.
Common questions
Do you sell hosting or domains?
No. We do not sell hosting or register domains as standalone products. We build websites and look after them afterwards through our maintenance service. During a build we help you choose a hosting provider and domain that suit the site, and we recommend opening the hosting and domain accounts in your business's name so you keep control of the renewals and the billing.
What should I check if my website is down?
Work from the outside in. First check whether the domain has expired, then whether the DNS still points to the right server, then whether the hosting account is active and paid. Only after that look at the site itself: a failed plugin update, a full disk or a hacked file. Checking in this order saves time, because an expired domain or an unpaid hosting bill takes minutes to rule out.
Do I need a .co.th domain?
Not necessarily. A .co.th tells Thai visitors you are a registered Thai company, which some businesses value, but it needs company documents to register. A .com is quicker to get and works well for hotels, exporters and firms with a foreign audience. Many businesses register both and point one at the other. Our domain guides compare the two and list the documents a .co.th requires.
Who should look after my site's updates?
Someone named, with a routine. WordPress core, the theme and plugins all need updating, ideally tested on a staging copy first, with a fresh backup before each change. A capable staff member can do this with a checklist. If nobody in-house has the time or confidence, a maintenance arrangement with a developer is the safer choice, and we offer that for sites we build or take over.
Tell us about your website
Send a few lines on WhatsApp or through the quote form. You get a written quote with the scope, timeline and price for your project.
Or WhatsApp or call +66 93 004 4098, every day, 10:00 to 19:00 ICT. service@